Returns & Refund Policy

At ExamBay, your satisfaction is our priority. We want you to feel confident when purchasing any product from our marketplace.

Eligibility for Returns

- All products — both digital and physical — are eligible for return.

- Returns must be requested within 30 days of purchase.

- To initiate a return, simply contact us with your order details.

Processing Time

- Once your return request is received, it will be reviewed and processed within 24 hours.

- Refunds will be issued to your original payment method. Depending on your bank or payment provider, funds may take 3–5 business days to appear.

Exchanges

- If you prefer, you may request an exchange instead of a refund, provided the request is within the 30-day window.

Requesting a Refund

To request a refund under the eligible conditions above, please contact us at info@exambay.com within 30 days of purchase. Be sure to include:

- Your order number

- The product name

- A clear explanation of the issue

Contact Information

If you have any questions about this policy, please reach out at:

Email: info@exambay.com