Returns & Refund Policy
This website, ExamBay.com, is owned and operated by Schootex LLC. At ExamBay, your satisfaction is our priority. We want you to feel confident when purchasing any product from our marketplace.
Eligibility for Returns
- All products — both digital and physical — are eligible for return.
- Returns must be requested within 30 days of purchase.
- To initiate a return, simply contact us with your order details.
Processing Time
- Once your return request is received, it will be reviewed and processed within 24 hours.
- Refunds will be issued to your original payment method. Depending on your bank or payment provider, funds may take 3–5 business days to appear.
Exchanges
- If you prefer, you may request an exchange instead of a refund, provided the request is within the 30-day window.
Requesting a Refund
To request a refund under the eligible conditions above, please contact us at info@exambay.com within 30 days of purchase. Be sure to include:
- Your order number
- The product name
- A clear explanation of the issue
Contact Information
If you have any questions about this policy, please reach out at:
Email: info@exambay.com
Schootex LLC
8 The Green
Dover, DE 19901